We’re active property owners and residents, so we get to hear about issues affecting New Central through websites, Whatsapp and good old-fashioned talking with people while we are out and about.
Answers to the questions we’re asked most are updated weekly — if your question isn’t here, use the Contact page, and we’ll add it.
Regularly discussing issues affecting residents and leaseholders helps prioritise the issues we raise with the Property management company and ask for progress towards fixing them.
A formally organised group of leaseholders that, once recognised, has a legal right to be consulted on service charges and major works. Please see the menu item for more details about this.
No. Membership is free.
Yes. Non-resident leaseholders/propertowners (including landlords who let out their flat) are eligible to be members.
See our Privacy & Data page for full details on what we collect and how it’s used.
We formally apply to the landlord for recognition as a Recognised Tenants’ Association. If that’s refused, we can apply to the First-tier Tribunal (a local judicial process where Landlords and Tenants can ask for judgements – see here for more details
The First-tier Tribunal (Property Chamber) is the specialist tribunal in England and Wales that handles residential property and leasehold disputes — things like service charge disputes, right to manage claims, lease extensions, and disputes over Tenants’ Association recognition.
It sits below the Upper Tribunal (which handles appeals) and outside the ordinary courts — it was set up specifically because leasehold and landlord-tenant disputes need decision-makers with property expertise. It’s designed to be more accessible and less formal (and usually cheaper) than going through the County Court.
For New Central specifically: once 50% of leaseholders have joined the Tenants’ Association, the plan is to seek recognition from the landlord directly first. If the landlord refuses or doesn’t respond, the First-tier Tribunal is where you’d apply to get that recognition granted anyway — it has the power to issue a certificate of recognition even without the landlord’s agreement, provided the statutory conditions (the 50% threshold, proper constitution, etc.) are met.